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With our various response center locations, Vision CustomerCare has the infrastructure to support global corporations with operations in multiple offices around the world.

Customers and partners may submit questions or requests for technical assistance online at Support Central, by calling a Vision Solutions’ technical support telephone number, or via email.

Please select the appropriate tab below for additional information:

Support Central Web Self-Service:

www.visionsolutions.com/SupportCentral

OMS/ODS / iTERA 24x7 Technical Support
Including EchoStream/EchoCluster for AIX
Replicate 1

U.S. and Canada: (800) 337-8214
International: +1 (949) 724-5465

EMEA Technical Support for OMS/ODS /iTERA 9:00AM - 5:30PM (GMT)
Including Director/Data Manager
Europe, Middle East, Africa +44-161-776-4221

MIMIX 24x7 Technical Support
North & South America: +1 (630) 282-8300
United Kingdom: +44-20-7868-1673
Europe, Middle East, Africa: +32 16 39 55 39
Asia Pacific: +(852) 2970-3280
CustomerCare Email:  support@visionsolutions.com

Double-Take CustomerCare

http://support.doubletake.com/

Worldwide Technical Support
U.S. and Canada: (800) 775-8674
International: +1 (317) 598-2066

European Union:

+44 (0)333 1234 900
+33 (0)1 47 77 15 06
+49 69 6897776-66

Middle East (English):

+971 (0)4434 1754

Asia Pacific (English):

+1-317-598-2066

Double-Take Software is now part of Vision Solutions
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