When Humans Fumble, HA/DR Recovers

Jun 14, 2017
  • HA/DR

Last month, a major IT failure threw both Heathrow and Gatwick airports in the UK into chaos, as flight cancellations affected hundreds of thousands of customers and British Airways suffered an embarrassing PR nightmare. Systems and operations have since recovered, but the lessons learned from it reverberate for the many businesses and organizations that remain vulnerable to the cause of this issue: human error.

Despite technology’s rapid evolution, there still does not exist a software or hardware solution that can protect against a well-intentioned administrator mistyping a command or a trained and talented engineer disconnecting power when they’re not supposed to. And when human error accounts for 22 percent of data center outages—by far the primary cause of downtime—the best protection against these on-the-job missteps is reliable recovery should an event occur.

The goal of any good high availability and disaster recovery program is to keep a replicated, in-sync version of a production server and its data always ready in case of a site or server outage or human error. That way, business can continue as normal with little to no downtime. For British Airways, that would have meant no canceled flights, no piles of lost luggage, and no news stories like this. What would industry-leading HA/DR mean for you? Protected brand reputation? Customer retention? Safeguards against loss of critical data? Cost savings? For many businesses, the answer is all of the above—and more!

Learn more about what high availability and disaster recovery can do to save time, money and headaches by downloading our on-demand webcast on the state of HA/DR. We covered key findings from Vision Solutions Insights’ study of IT professionals, including the latest uptime and data preservation objectives and how to improve confidence in your DR plan should the next human error happen to your business. And when you're ready to see a solution in action, join us to see a demo of MIMIX Global on Tuesday, June 20, for maximum HA/DR protection. Handling disaster when it happens is hard, but you can make protection before it happens easy.