Vision CustomerCare

World-Class Product and Solution Support

Expert Help Is Always There When You Need It

Your Vision Solutions product is a crucial part of your business. And relying on information availability is easier when you are backed by a support team who are always there for you.

Contact Vision Solutions CustomerCare

Vision Solutions CustomerCare delivers around the clock, around the globe support for your Double-Take, iTERA, MIMIX and OMS/ODS brand solutions with the most advanced and accessible tools, and a team of veteran industry professionals with unmatched technical expertise.

  • Expert guidance keeps your Vision solution operating at its peak effectiveness and efficiency.
  • Advanced tools and resources including a comprehensive online knowledgebase and web-based screen sharing support.
  • Easy online access to the latest upgrades, fixes, and enhancements.
  • Around the clock ‘follow the sun’ capabilities from a global network of Vision support specialists.
  • Telephone, email, and online support options.

IT World Gold Medal Winner 2017

The Vision Solutions CustomerCare Team is proud to have been selected as a Gold Winner for IT Support at the 12th Annual 2017 IT World Awards